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Service agreements

Discussion in 'Commercial Window Cleaning' started by Luke S., Jan 3, 2014.

  1. Luke S.

    Luke S. Moderator Staff Member Moderator

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    Does anyone still use written service agreements, or just verbal?
    Luke S., Jan 3, 2014
    #1
  2. Mike Taylor

    Mike Taylor New Member

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    The few accounts I have picked up recently were verbal. Should I have service agreements? I feel like having something written down could scare them away like its a contract.
    Mike Taylor, Jan 4, 2014
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  3. Luke S.

    Luke S. Moderator Staff Member Moderator

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    It does scare them away. For most accounts, we just use the acceptance of the proposal as our grounds for the agreement.

    Aside from corporate accounts, it really only becomes a problem when you have a lot of accounts, especially if you have late-payers. When someone owes you money, than all of a sudden they care about a contract. Restaurants and retail have a fairly high turn-over, and when a new manager is hired and you're calling to ask for money it can be difficult.
    Luke S., Jan 4, 2014
    #3

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